Q. What does Daye Business Group do?
A. Companies outsource their call volume through our partner company Arise Virtual Solutions which then outsources to call centers. DAYE BUSINESS GROUP, LLC finds people like you to a Client Support Professional that works from home and connect them to the clients in need of Customer Service Representatives. You must certify for the company you pick; you train in a virtual classroom with the clients programing and once certified you begin taking inbound customer service calls from your home office. It is all computerized, so you answer the phone as if you are in a call center. This type of opportunity keeps jobs in the USA and gives people that can’t work outside the home or need flexibility an opportunity to find their work / life balance. You choose who you provide services for and the pay rate is based on the client you choose. You choose how much you work, full time or part time. You manage yourself and can do it in your PJ’s!
Q. How did the Arise business model originate?
A. Arise was founded in 1994, originally as a partnership between Bell South and the State of Florida to provide opportunities for disabled individuals. A pioneer of crowdsourcing through work at home customer service, Arise has remained committed to only providing virtual business process outsourcing services.
Q. How do I know this is a legitimate opportunity?
A. Unfortunately, there are many scams that exist in the virtual work-from-home medium. Arise, on the other hand, is a legitimate work-from-home opportunity which is evidenced by the tens of thousands of small businesses and their agents who have enjoyed providing services to Arise for decades. Arise is recognized as an industry leader that have been featured on several national news segments including Good Morning America, Bloomberg, Fox News, CNN and, the TODAY Show. Arise have also been recognized by the White House for leading virtual job creation in the U.S and have won many awards including Outstanding Minority Business of the Year, Business Intelligence Group’s 2013 Green Company of the Year and Call Center Magazine Product of the Year Award. In addition to the aforementioned recognition's, Arise is a Better Business Bureau (BBB) accredited business with an A+ rating, since 2005.
Q. What industries and clients does Arise currently service?
A. Arise provides an extensive array of outsourcing contact center services across such industries as e-Commerce, Technology, Retail, Telecommunications, Travel and Hospitality, Financial Services, Utilities, Healthcare, and Automotive. many of the Fortune 500 companies, as well as for many top brands that consumers interact with daily.
Q. How does DAYE BUSINESS GROUP, LLC and Arise Virtual Solutions’ affiliation work?
A. DAYE BUSINESS GROUP, LLC is an independent business within the Arise Network of independent businesses. Client Support Professional will join our existing corporation affiliated with the Arise Network (IB #390017). You will receive paperwork via email or US mail to start your contracting process. Client Support Professionals will be allowed to view available client opportunities once they have completed the enrollment process and are encouraged to express interest in a client within 30 days of joining the corporation.
Q. How long before I can start servicing Arise clients?
A. The Admission process can be completed in as little as two to five days. Once you have completed all the admission steps, your next step will be to enroll in a client certification course of your choice. Courses may take between 2-10 weeks depending on the client selected. Upon obtaining your certification you are than eligible to begin earning a income by servicing that client.
Q. Will I be paid for time spent in the client certification courses?
A. Arise does not compensate its Independent Business Owners for the time Client Support Professionals spend in client certification courses as it is considered as knowledge obtained while attending the certification course that will benefit the CSP. However, some clients may offer payment for a portion of the training.
Q. What type of services can Client Support Professionals provide for your clients?
A. Our inbound or outbound call types may include any or a combination of the following: sales, customer service, technical support and lead generation. Once you become a Client Support Professional, you can check the “Opportunity Page” on the portal to learn about the client programs and call types available.
Q. Can I have another job while I provide services for Arise clients?
A. Absolutely!! You have the freedom to work for other companies while you provide services to Arise Clients. However, we do expect our Client Support Professionals to honor their scheduled commitments to our clients and meet all performance standards.